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*See Appointment Cancellation & No Show Policy Below For More Details

*New Leaf Salon and Spa Appointment Cancellation & No Show Policy

 (Updated July 2026)

At New Leaf Salon & Spa, we value your time and appreciate you valuing ours! To provide the best experience for all of our guests and our service providers, we kindly ask that you review our appointment policy.

24-Hour Cancellation Notice
If you need to cancel or reschedule your appointment, please provide at least 24-Hours Notice. This allows us the opportunity to offer your appointment to another client.

Late Cancellations
Appointments canceled with Less Than 24-Hours Notice may be subject to a cancellation fee of 50% of the scheduled service(s).

No-Show Appointments
Clients who do not arrive for their scheduled appointment and do not contact the salon may be charged 100% of the scheduled service(s).

Late Arrivals
If you arrive 15 Minutes or More After Your Scheduled Appointment Time, your appointment may need to be rescheduled unless you have communicated with and received approval from your stylist beforehand. Depending on the remaining time available, we may need to shorten your service or reschedule to ensure we stay on time for all clients.

Future Appointments
After repeated late cancellations or no-shows, a credit card may be required to reserve future appointments, or online booking privileges may be limited. We understand that emergencies and unexpected situations happen. If circumstances are beyond your control, please contact us as soon as possible, and we will handle each situation with care and understanding.

Thank you for respecting our time and supporting our small business! Your cooperation helps us better serve ALL of our clients!